Skip to main content
American Flag waving off a boat in Camden, MA
View more

Frequently Asked Questions

Frequently Asked Questions

General Questions

Who owns and operates is owned and operated by the Corporation for Travel Promotion, now doing business as Brand USA. This public-private marketing entity was created in 2010 to encourage and inspire travellers to explore America's boundless possibilities.

I can't find the information that I'm looking for on the website. What should I do?

First, read the FAQs below to see if your question is answered. Next, use ‘Search site’ in the top right hand side of all pages. If you are unable to find what you are looking for, email us at [email protected].

I don't see my country's flag on the website. How can I view in my language?

We will be expanding into new markets and adding additional languages in the future. In the meantime, we invite you to view the website from the market with whose language you are most familiar. Please keep in mind that some information on these sites has been tailored just for the markets listed above in the main navigation.

Where can I find information on such items as currency exchange, taxes, health and medical, and voltage/adapters?

Go to the Plan section section of our website.

Do I need a visa for leisure or business (non-immigrant) travel to the U.S.?

The answer depends on a couple of factors, including your country of citizenship. For the full explanation, see the Plan section of our website.

Also, please note that upon entry into the United States your photograph and digital fingerprints will be collected. Many countries around the world use biometrics as a way of facilitating the international travel process, protecting travellers against identity theft, and preventing document fraud, as well as for security purposes. For more information about these procedures, visit

How can my organisation learn more about advertising and content opportunities on

Please contact [email protected].

How can my organisation learn more about partnership opportunities with and Brand USA?

For enquiries regarding how to become a partner on or with Brand USA please contact [email protected].

Where should press and media inquiries be directed?

Please contact [email protected].